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Faults & Servicing

Monitoring Your Solar Panels Through an App

What a solar monitoring app shows you, how it works, the common glitches that are not faults, and the warning signs worth acting on.

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Solar Panels London

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Almost every modern solar inverter comes with a free monitoring app or web portal from its manufacturer. It shows what your panels are generating now, what your home is using, what is going into or out of the battery, and what is being exported. Used well, it is the quickest way to spot a fault and the best way to understand your own system.

Checking solar generation in a phone app at home

What you can see in a monitoring app

  • Live generation from your panels.

  • Household consumption, if a consumption sensor (usually a CT clamp on the incoming supply) is fitted.

  • Battery state of charge and when it is charging or discharging.

  • Import and export to and from the grid.

  • History by day, month and year, so you can compare this year with last.

  • Alerts and fault codes, often sent by email or app notification.

Many apps also let you control the battery: when it charges from the grid, how much it keeps in reserve, and when it discharges. That control is what lets you make the most of a time-of-use tariff. See our guide to Octopus Flux for an example.

How monitoring works

The inverter is the hub. It measures what the panels and battery are doing and sends the data over the internet, usually through a small Wi-Fi or Ethernet adapter (often called a dongle or data logger) plugged into the inverter. The manufacturer's cloud service stores it and the app displays it.

A solar inverter with a wireless monitoring dongle and a green status light

Two things often go wrong, and neither means the solar has stopped working:

  • The app shows nothing or "offline". Usually the Wi-Fi adapter has lost the connection, often after a new router or a changed Wi-Fi password. The panels are normally still generating; the data just is not reaching the app.

  • Consumption figures look wrong. This usually points to the consumption sensor, which may be fitted the wrong way round or have come loose. That is a job for your installer, not something to open up yourself.

What to look out for

Never open the inverter, the battery or any isolator to investigate. If the app points to a fault you cannot explain, it needs a qualified engineer.

Which monitoring is best?

For most homes, the best monitoring is the manufacturer's own app for the inverter you have, because it reads the equipment directly. Some people add a separate energy monitor or link the data to a home automation system, which some manufacturers support. If you are choosing a new system, it is worth looking at the app as part of the decision: you will use it far more often than you will look at the inverter.

If your monitoring has gone quiet or is showing faults, book a solar system inspection and we will find out why.

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Solar Panels London (SPL) Ltd — Bringing green energy to your home since 2022.

Solar Panels London (SPL) Ltd — Bringing green energy to your home since 2022.

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